Ordering Policies & Procedures

General Conditions: Interpower Components Ltd. accepts orders only with the understanding that if the customer's purchase conditions are in variance with our own, our conditions of sale will prevail.

Prices: All prices quoted are net of V.A.T. and are F.O.B. Milton Keynes, Buckinghamshire. Prices quoted more than 30 days before date of ordering may be subject to price change.

Carriage risk: The purchaser assumes all liability for damage or loss during transit of products between Interpower Components Ltd. and the purchaser.

V.A.T.: Prices quoted are NOT inclusive of V.A.T. Invoices will include the V.A.T. based on rates in effect at the time the goods are dispatched.

Minimum orders: We do not impose a minimum order, unless for a non-standard item whereby a minimum order requirement has been imposed by the manufacturer.

Quality Assurance: Interpower Components Ltd. warrants that its products are free of defects when the Company ships them. This warranty is limited to the replacement of products later found to be defective and does NOT include ANY liability for consequential loss arising from defective products. All goods listed on this web-site or in Interpower’s published literature are available with a Certificate of Conformity and this will automatically be incorporated in the invoice or delivery note.

Payment Terms: Strict 30 days from date of invoice.

Retention of Title: Ownership will NOT pass until payment of all monies owed to Interpower is paid in full.

New Accounts: Customers wishing to open an account are requested to supply 2 trade and 1 bank reference.

Telephone Orders: Orders placed by telephone are accepted on the basis that a confirmation will be sent by either e-mail or fax.

Scheduled Orders: Orders will be accepted with up to 12 deliveries over 12 months. Interpower Components Ltd. reserves the right to withhold a delivery if the purchaser does not meet payment terms.

Urgent Orders: Orders can be dispatched on the day of ordering provided instructions are received before 1 p.m.

Special Orders: Orders for products made to customer's own instructions are not subject to cancellation. The customer is responsible for the accuracy of his order particularly in respect to made to measure goods.

Return Material Authorization (RMA): our receiving department will only accept Materials if they carry an RMA numbers. Please contact our office to obtain a RMA number.

Customer’s Inspections: Goods that have been dispatched by Interpower Components Ltd. and subsequently rejected by the customer for not meeting Interpower Components Ltd.’s specification will only be accepted back if notification is received within 12 days of despatch.

Refused Shipments: On occasions that goods are returned and then a request is made by the customer to redeliver goods, all transport costs will be charged to the customer.

Catalogue Specifications: All specifications listed on our web-site; www.interpower.com or in other data sheets issued by Interpower Components Ltd. are based on our knowledge and understanding of the products as of the printing date. We reserve the right to change technical specifications without notice. All product recommendations are based on our knowledge and experience to ensure that the correct product is selected for a particular application. Free samples can be provided for customer evaluation. However, Interpower Components Ltd. cannot have knowledge of every application in which its products will be used so material in the catalogue should be considered as general information and in any specific situation, the customer should rely upon advice from his own specialist or electrician or research.

Copyright: The contents of this web-site; www.interpower.com , and our technical literature are copyrighted in their entirety and cannot be duplicated in any manner without written authorisation of Interpower Components Ltd.

Applicable Law: English law shall govern all transactions between Interpower Components Ltd. and its customers.